Customer Tracking Portal

Let Customers Track Their Own Vehicle

Send customers a unique tracking link via text or WhatsApp. They can see their vehicle's status, view photos, and approve estimates without calling your shop.

What's included

Everything for transparent customer communication.

• Unique tracking links - One link per job, no login required.
• Real-time status - Customers see current job stage.
• Photo updates - Techs upload photos, customers see them instantly.
• Estimate approval - Customers approve additional work with one tap.
• Text/WhatsApp sharing - Send links through their preferred channel.
• Branded experience - Your shop name and logo on the portal.

Use cases

Perfect for shops that want happy customers without constant phone interruptions.

• Status transparency - "Where's my car?" answered without a call.
• Photo proof - Show customers what you found before they approve work.
• Digital approvals - Get sign-off on additional repairs remotely.
• Trust building - Customers appreciate the transparency.
• Time savings - Less phone time, more wrench time.

Built for customer satisfaction

Simple, mobile-friendly, and professional.

• No app download required for customers.
• Works on any phone or computer.
• Photos visible on Pro Bay and Fleet Master plans.
• Instant notifications when status changes.
• Professional appearance builds trust.